Our Commitment to Customers
We take our customer service very seriously. We are continually reviewing ways in which to ask our customers what they think of our service and what we could do to make things even better.
Using this feedback we have made many service improvements and will continue to do so.
We have also put in place a set of principles to make sure you are delighted with our service every time you deal with us. For more information on the principles and service improvements read our Commitment to Customers leaflet.
As part of our commitment, we would like to hear from you if you have any suggestions or feedback on our service or a particular member of staff who has provided you with excellent service. You can send us your feedback online by clicking the relevant link below.